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A Bit of Fun

Posted by Doug Gardner on

Our fantastic customer service people do an excellent job of handling all the hundreds of inquiries that we get. We get questions on: what type of fountain to buy, the specifications, the installation & maintenance requirements of the numerous types of fountains that we carry, etc.

However, sometimes they get a question that they can’t answer and the call gets transferred to me. We recently had a call like that.

Customer Service transferred a call from a man named “John Miller”. He said he represented a very important person who is interested in building a wall. He said it would be “huge” and it would be beautiful.

I explained that Water Gallery is the leading source for bubble panels and bubble walls. Each one includes spectacular color LED lighting and a wireless remote control. We can custom design a feature to fit any space. I mentioned that our custom bubble panels are sure to impress and form a lasting impression. Also they are engineered to last for many years, since we use only the best quality acrylic, air pumps, valves and hoses on the market.

Then “Mr. Miller” said that it had to be several thousand miles long and very tall. I explained that our bubble walls are up to 7 feet tall and 24 feet long and we have made custom walls as long as 65 feet, but I don’t think we can offer the right solution for what he wants.

I did also mention that we take all major credit cards. He said someone else would be paying for the wall, so that didn’t concern him. He said he was going to Cleveland to finalize the details.

I was sorry that I wasn’t able to help him, but I wished him good luck in his search for a different type of wall. He also said that he may be moving to Washington DC next year and may need one of our fountains in his new house. I told him to keep us in mind and that we offer free shipping anywhere in the USA.

You meet so many interesting people in this job.

Feel free to check out our fountains at www.watergallery.net.